design research ​

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To understand present pain points, as well as anticipate future needs, it is imperative to uncover the underlying desires, needs and challenges of various stakeholders within the ecosystem. I use a wide array of frameworks and tools to understand, reframe and align.​

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process and product development

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New tools and capabilities help create business value, if people find them useful and usable. I help bridge that gap.

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disruptive business models

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Rapid growth in a down cycle (or up cycle for that matter) requires clarity, creativity and a willingness to experiment. I blend new and existing frameworks to explore what's desirable, viable and feasible.

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coaching and facilitation

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I have a wide range of experience in training and enabling organizations to embed and build skills in user-centered design and strategy, and operationalize the practice of design.

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organizational and cultural transformation

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The leaders of today and tomorrow need to be equipped to spark creativity, challenge biases and act with empathy. I apply my skillsets to unlock true value of that lies within the organization.